Knowledge Base
Guides, how-to articles, release notes and technical explainers for the Aideworks platform.
18 articles total
Most content is published in English. Translations are added progressively.
AIDE Is Now a Complete Domain Intelligence Platform: Five Pillars, One Risk Score
DNS health, SSL/TLS security, email security, hosting security, and uptime — all five infrastructure pillars now feed into a single Domain Risk Score. Here's how the complete platform works and why the scoring model is built the way it is.
Your Client's Server Is Exposing MySQL to the Internet Right Now. Here's How AIDE Catches It.
Open database ports, missing security headers, and unpatched software versions are the attack surface that generic uptime monitors completely miss. AIDE's hosting security pillar runs 27 continuous checks to surface these risks before attackers find them.
Aideworks Is Growing Up: Enterprise & MSP Features, Full API Access, and Multi-Channel Notifications
We've been listening. Your feedback shaped our biggest platform update yet — OpenAPI 3.0 REST API with Swagger docs, Slack and webhook notifications, MSP client account structure, and enterprise licensing. Here's what changed and why.
Beyond the Green Lock: TLS Version & Cipher Suite Hardening Your Agencies Are Overlooking
Your certificate is valid. Your domain resolves. But is your TLS version secure? Most agencies overlook TLS version enforcement and cipher suite quality — exposing clients to weak encryption, poor performance, and compliance violations.
Beyond Expiry Dates: The SSL Security Checks Your Agency Is Missing
OCSP stapling, revocation detection, and certificate chain validation. Most agencies only monitor certificate expiry — but these advanced checks catch security issues that date-based monitoring will never catch.
SSL Certificates Are About to Expire 8× Faster. Here's What That Means for Your Agency.
The CA/B Forum has voted to cut SSL/TLS certificate lifetimes from 398 to just 47 days by 2029 — with the first deadline landing 15 March 2026. For agencies managing SSL across dozens of client domains, this changes the operational picture completely.
What Is an SSL/TLS Certificate? What Does It Protect?
An SSL/TLS certificate proves server identity and enables encrypted communication. Learn what a certificate contains, how the TLS handshake works, the difference between DV, OV and EV certificates, and why the 47-day lifetime change matters.
What Is OCSP Stapling? How Does Certificate Revocation Work?
A certificate can be revoked before expiry — but without active checking, browsers may still trust it. OCSP stapling moves revocation checking to the server, keeping handshakes fast, private, and reliable.
How to Configure SSL Alert Thresholds
Adjust SSL expiry warning levels to match your renewal workflow. Learn the default 60/30/14/7-day thresholds, how to set per-domain overrides, and which settings work best for agencies managing auto-renewing and manually-renewed certificates.
Your Client Called. Their Email Stopped Working. You Had No Idea Why.
DNS changes are silent. A single altered record can take down email, break a website, or quietly signal that a client has already moved their infrastructure away from you. For agencies managing dozens of client domains, not monitoring DNS is a ticking clock.
What Is DNS? How Does the Domain Name System Work?
DNS translates domain names into IP addresses — but it controls far more than just where your website lives. Learn how DNS resolution works step by step, the record types that matter most, and why DNS changes are among the most dangerous infrastructure events an agency can face.
Your Client's Email Is Being Spoofed Right Now
SPF, DKIM, DMARC, MTA-STS, BIMI — most agencies configure email security once and never check again. Here's what breaks silently and why continuous monitoring is the only defence.
What Are SPF, DKIM and DMARC?
SPF, DKIM and DMARC are the three DNS-based email authentication standards that prevent spoofing. Learn how each works, what breaks when they are misaligned, and why monitoring all three continuously is the only way to stay ahead of silent email failures.
"Is the server up?" Is the Wrong Question
A ping response tells you a server is reachable. It tells nothing about whether your website loads, your API returns valid data, or your checkout works. Here's what real uptime monitoring looks like.
SSL, DNS & Domain Monitoring for Agencies — Why It Matters and What We're Building
Most agencies only discover expired certificates when a client calls in a panic. An expired SSL certificate, a rogue DNS change, a domain that quietly lapses — these are the silent killers of client trust.
How to Set Up DNS Monitoring for a New Domain
Add a domain, establish the DNS baseline, configure alert thresholds and test notification delivery — a complete walkthrough of setting up DNS monitoring for a new client domain in Aideworks.
How to Add Slack Notifications for Critical Alerts
Connect Aideworks to your Slack workspace, choose the right channel, configure which alert severities post to Slack, and test the integration — in under 10 minutes.
Getting Started With the Aideworks API
Generate an API key, make your first request, add a domain programmatically, retrieve monitoring results, and set up a signed webhook endpoint. Everything you need to integrate Aideworks into your own tools and automation workflows.