Find the problem before
your customer opens a ticket
AIDE monitors every hosted domain across DNS, SSL/TLS, email security, hosting exposure and uptime, then ranks customer risk so your support and operations teams know where to act first.
The tickets you never want to read
When you host thousands of domains, small configuration drift turns into noisy support queues fast.
Certificate errors reach the customer first
A single expired or mismatched certificate can trigger browser warnings long before someone on your team notices.
Mail issues create invisible customer pain
Broken MX, SPF, DKIM or DMARC records cause silent deliverability failures that customers only discover after lost email.
DNS migrations introduce hidden breakage
A nameserver change, deleted record or propagation issue can break subdomains and services even when the main site still loads.
Hosting exposure creates avoidable incidents
Open ports, exposed files and vulnerable software versions often become emergencies only after scans, abuse or exploitation begin.
Turn support chaos into an operations queue
AIDE gives your support, platform and security teams one place to see which customer domains are drifting into trouble and why.
One fleet-wide portfolio view
See the domains with the highest operational risk first instead of waiting for issues to surface ticket by ticket.
Earlier intervention windows
Spot certificate expiry, DNS drift and mail configuration problems early enough to notify the customer before service impact becomes obvious.
Better customer communication
Explain the issue in plain language with structured findings instead of vague after-the-fact troubleshooting updates.
Recovery confirmation built in
Know when the fix actually worked so support can close the loop confidently and stop guessing.
Prioritize hosted domains by customer risk
Rank every hosted domain by the combined risk across DNS, SSL, email, hosting security and uptime so the most urgent customer-impacting issues rise to the top first.
- Put critical hosted domains ahead of routine ticket volume
- See instantly whether the pressure comes from mail, DNS, hosting exposure or certificate health
- Use one shared score in support triage, platform reviews and customer communications
Hosted domains sorted by risk
Pillar breakdown
shared-retail.nlSee the web-layer risk customers never describe clearly
AIDE does not stop at DNS and certificates. It also watches the hosting footprint customers depend on but rarely explain accurately in a ticket.
Dangerous port exposure
Detect risky public services like Redis, MongoDB, Telnet, MySQL or PostgreSQL before they become abuse or ransomware incidents.
Known vulnerable software
Fingerprint deployed technologies and flag CVEs across CMSs, frameworks, server software and common web stacks.
Exposed files and admin surfaces
Find exposed .env files, .git repositories, phpinfo pages and public admin paths that should never be internet-facing.
Weak headers and TLS settings
Track HSTS, CSP, CORS, cookie flags and weak TLS versions so the baseline security posture stays under control.
Full platform visibility across 80+ checks
Every hosted domain is scored across the five AIDE pillars, not just expiry dates and DNS diffs.
DNS Health
Propagation, DNSSEC, AXFR, takeover risk, recursive nameservers, DNSBLs and record drift.
SSL/TLS Security
Expiry, revocation, CT log findings, TLS versions, cipher quality and mail certificate coverage.
Email Security
SPF, DKIM, DMARC, MTA-STS, open relay detection, MX blocklists and provider changes.
Hosting Security
Open ports, CVEs, exposed files, headers, cookies, CORS posture and third-party dependencies.
Uptime & Availability
HTTP, TCP, ICMP, keyword and JSON checks with confirmation probes and latency tracking.
An operational workflow that fits hosting teams
Import domains once, keep monitoring continuously, route issues to the right team and confirm recovery before the customer has to chase you.
Route alerts without creating more noise
Different teams own different risks. AIDE helps you separate them cleanly.
- Send hosting security findings to platform or security teams
- Route expiry and outage warnings directly to customer-facing support contacts
- Silence internal, staging or low-priority domains when they should not generate tickets
Import hosted domains
Start with the customer domains you already manage and establish a baseline snapshot immediately.
Monitor continuously
Track DNS, SSL, email, hosting and uptime changes on a recurring schedule without manual spot checks.
Route issues fast
Send the right alert to support, platform engineering, security or directly to a customer contact when needed.
Confirm recovery
Close incidents with confidence once the domain returns to a healthy state and the alert lifecycle is complete.
Start monitoring your hosted domains today
Move from reactive support to proactive domain operations with one platform for every customer domain you host.