For managed service providers

Monitor every client domain.
Know every risk first.

AIDE turns DNS, SSL/TLS, email security, hosting exposure and uptime signals into one Domain Risk Score so your team knows exactly which customers need attention today.

Five monitoring pillars in one platform
80+ checks ranked into one Domain Risk Score
State-change alerts with recovery confirmation

The scaling problem every MSP hits

What works for ten domains breaks at two hundred. AIDE gives your team one operational view across the full client estate.

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Manual tracking does not scale

Spreadsheets for certificate expiries, DNS notes and provider changes collapse once your portfolio grows beyond a handful of customers.

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Clients should not be your alerting system

If a customer tells you their certificate expired or their website broke after a DNS change, you have already lost time and trust.

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Email failures stay invisible for too long

SPF, DKIM, DMARC and MX issues rarely trigger obvious alarms until mail starts bouncing, phishing lands, or support tickets pile up.

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Forgotten infrastructure becomes real risk

Old subdomains, stale CNAMEs, weak TLS and exposed services accumulate quietly across clients unless you monitor the whole surface continuously.

Domain Risk Score

One score per domain. One queue for your team.

Instead of jumping between certificate dashboards, DNS tools and inbox rules, rank every monitored domain by Domain Risk Score. The worst domains rise to the top with the five pillar scores underneath.

  • Prioritize the clients with the most urgent infrastructure risk first
  • See whether the problem sits in DNS, SSL, email, hosting security or uptime
  • Use one shared score in internal reviews, customer calls and service reporting

Critical cap keeps the queue honest

If any single pillar drops to 25 or below, the domain is capped at high risk until the underlying issue is fixed. One healthy pillar cannot hide a dangerous one.

Portfolio sorted by risk

DomainScorePriority
medicalgroup.eu24Critical
retailbrand.nl46High risk
schoolportal.io63Medium risk
lawfirm-am.com74Medium risk
clienta.nl92Healthy

Pillar breakdown

medicalgroup.eu
DNS32
SSL48
Email21
Hosting44
Uptime86

80+ checks across the full domain surface

Not just certificates. The whole infrastructure risk picture for every client domain you manage.

🌐17 checks

DNS Health

Dangling CNAMEs, DNSSEC, AXFR exposure, propagation issues, DNSBL listings, recursive nameservers and hygiene drift.

πŸ”17 checks

SSL/TLS Security

Expiry windows, revocation, CT log discoveries, CAA mismatches, weak TLS versions, cipher issues and mail certificates.

βœ‰οΈ12 checks

Email Security

SPF, DKIM, DMARC, MTA-STS, open relay detection, MX blocklists, provider changes and spoofing exposure.

πŸ›‘οΈ27 checks

Hosting Security

Exposed ports, vulnerable software, missing headers, weak cookies, exposed .env or .git files and third-party dependencies.

⏱️7 checks

Uptime & Availability

HTTP, TCP, ICMP, keyword checks, JSON validation, latency tracking and three-probe failure confirmation.

πŸ”΄ SSL expired β€” retailbrand.nl

12:04

Certificate expired 48 minutes ago. Browsers are showing a warning and revenue risk is active.

⚠️ DNS changed β€” medicalgroup.eu

12:08

MX records changed and were confirmed across repeated scans. Mail delivery may be affected.

βœ… Recovered β€” staging-client.io

12:17

HTTPS check recovered after renewal. The endpoint is valid again and the incident can be closed.

Alerts that respect your inbox

AIDE is designed for operational signal, not alert spam. Your team gets fewer but more useful notifications with enough context to act immediately.

  • State-change alerts only instead of noisy repeated reminders every check cycle
  • Three-probe confirmation before uptime incidents fire
  • Four-scan confirmation before DNS changes escalate into customer-facing incidents
  • Recovery events confirm when an issue is actually resolved
  • Expiry alerts escalate only when the risk tier changes

Route the right alert to the right team

Set notification defaults once, override them where needed, and optionally send customer-facing warnings without giving dashboard access.

Apply company-level defaults across every domain for a client account
Override recipients per domain when ownership sits with a specific engineer or team
Send expiry or outage warnings directly to customers without requiring a login
Suppress staging, sandbox and internal domains that should not create noise

Plug AIDE into your service desk

Use the API, webhook stream or email routing to move domain risk into the workflows your team already uses every day.

Sort your full portfolio by risk score with GET /domains?sort=risk_score&order=asc
Pull per-domain pillar breakdowns for customer reviews, QBRs and remediation planning
Push alerts into ServiceNow, Jira, PagerDuty or your own internal automation
Example portfolio queries
GET /domains?sort=risk_score&order=asc
GET /domains/:id/risk-score
GET /domains/:id/infrastructure-graph?days=30

Ready to monitor your client portfolio?

Start with a free account, add unlimited domains, and move from reactive support to prioritized domain risk operations.